What's New for 2009 on 'Reply Letters from Santa'?

The Letter Creation/Ordering Process

In 2008, our first year of running this website, we sent over 2200 letters from Santa to children as far afield as Australia, Hong Kong, Singapore, the US, the Ukraine as well as several European countries. We had some amazing comments from customers and some very helpful feed back. The elves have been working hard over the summer whilst Santa bathed in the sunshine on holiday for most of the year and have added a few new bits for you.

The main changes we have made to how you order your Reply Letters From Santa are:

• Create as many letters as you would like and then pay in one single transaction - you can easily switch between letters by using the child's name at the top of the page (this only shows when you create more than one letter)
• The order process shows the steps at the top of the page. You can now easily go back to a previous step. Please remember to use the buttons at the bottom of the page to save your changes and move to the next page.
• A lot of the 'other...' options that were selected last year (e.g. food you leave out for Santa) have been added to the main dropdown lists
• Some of the paragraphs used to build your letter from Santa have been updated and new ones added
• New buttons at the bottom of the pages have been added to make it easier to move to the next stage

We've also added a brand new Track Your Letter facility. Just enter the unique Letter Reference which you will be given for each letter ordered and we'll tell you whether Santa has replied and when the letter was posted!

Blodwit, Santa's chief little helper has started Blodwit's Blog to give you a bit of background about himself and so you can see what's happening in the North Pole as we approach Christmas.

That's about it! If there's anything that you think we have missed, please let the elves know by filling in the feedback form and we'll see what we can do!