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Please Note:

 

All letters and medals ordered before 1st December will be posted on, or just before, 1st December and should arrive a few days later.

 

The elves are working hard on enabling you to track medals which have been ordered but we're sorry, this is not yet available

 

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Create your own reply letters from Santa, Father Christmas or St Nicholas

Track Your Reply Letters From Santa and/or Good List Approved Medals

 

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To check the progress of your order, please enter the e-mail address you used when you placed your order and the postcode of where the letter and/medal was being sent to. If you ordered for multiple addresses, please enter one postcode only.

 

Royal Mail are advising that it may take over a week to deliver letters and/or medals at this time of the year (and much longer for overseas mail)

 

Please note that there is no postal collection on a Sunday so letters and medals which we post on a Sunday are not collected until the following day.

 

Your email address:
Postcode: (where a letter or medal was sent to)
or

 

 

 

If you wish to contact us, please click here