Reply Letters From menu   ☰


Please Note:


All letters and medals ordered before 1st December will be posted on, or just before, 1st December and should arrive a few days later.


The elves are working hard on enabling you to track medals which have been ordered but we're sorry, this is not yet available



Create your own reply letters from Santa, Father Christmas or St NicholasReply Letters From Santa for children

Track Your Reply Letters From Santa and/or Good List Approved Medals


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To check the progress of your order, please enter the e-mail address you used when you placed your order and the postcode of where the letter and/medal was being sent to. If you ordered for multiple addresses, please enter one postcode only.


Royal Mail are advising that it may take over a week to deliver letters and/or medals at this time of the year (and much longer for overseas mail)


Please note that there is no postal collection on a Sunday so letters and medals which we post on a Sunday are not collected until the following day.


Your email address:
Postcode: (where a letter or medal was sent to)




If you wish to contact us, please click here