Postage Delays

We are aware that, in previous years, letters have taken a couple of weeks to arrive after the POSTING date.

Unfortunately this is completely out of our control and is down to the Royal Mail's sorting system and the volume of post at this time of the year.

If your letter has not arrived within 14 days of being posted, please contact us and we will be happy to resend it (before the relevant last posting date).

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This website is run on an internet-only basis. In the event that you should have a query, please complete your details below and we will respond to you as promptly as possible.

We are really sorry but due to Brexit and customs regulations as from 2021 we can only send out the free Reindeer Dust to UK Mainland addresses in England, Wales and Scotland.

To check the progress of your order, please click here

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