Postage Dates

All letters and medals ordered before 1st December will be posted on, or just before, 1st December and should arrive a few days later.

The elves are working hard on enabling you to track medals which have been ordered but we're sorry, this is not yet available

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As we are an internet-only company we do not offer telephone support, but in case of urgent queries, please call us on 0870 224 5161 and leave a message - call charges may apply. Please note that you will receive a much speedier response by using the form above.